Skip to content

Free shipping on Flatpacks and orders over $49 • Stores open for Pickup Only—order here

Continue Shopping
Your cart is currently empty.

Accessibility Statement for The Spice House

We want everyone who visits the The Spice House website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.


What are we doing?


To help us make the The Spice House website a positive place for everyone, we've used the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the The Spice House website.


How are we doing?


We've worked hard on The Spice House website and we've hired the certified professionals at ilumino, llc to help us achieve our goal of Level AA accessibility.

The following pages/documents included in the scope of work are representative of the pages on the website:

  • Home
  • Collections
  • Collection List Page Template
  • Collection Product Page Template
  • Spices A -> Z
  • Login/Logout
  • Blog List/Blog Post
  • Recipe Template
  • Store Pickup
  • Cart/Checkout
  • Contact Us
  • Recipes
  • Global Elements
  • Account - My Profile (Change Password)
  • Account - Address
  • Refer a Friend Pop-up
  • Accessibility Statement
  • Global Elements (Header, Footer, Navigation, Search)

The accessibility experts at ilumino, llc conducted manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software was used for all automated testing.

There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. Excluded areas include the following:

  • Drip (Sign Up and Save popup, Newsletter Subscription)
  • Captcha (Forms - being addressed now)
  • Paylocity (Purchase process)
  • Rakuten (Discounts when shopping)
  • ShopPay (Purchase process)
  • Google Pay (Shopping process)
  • PayPal (Shopping process)
  • Refer-a-Friend Popup

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience.  If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.


Let us know what you think


If you enjoyed using the The Spice House website, or if you had issues with any part of it, please get in touch. We'd like to hear from you in any of the following ways:


This document was updated by ilumino on September 30, 2020.