Belgian Frites with Black Truffle Aioli
Disappointed in the change
I've been buying certain things from Spice House for many years, because they are better than anywhere else, and especially the truffle salt. I am sad to say that I will be looking for a new supplier. The last jar I purchased contained salt and visible white truffle pieces. The new jar contains salt, some white truffle pieces, and truffle flavoring. I bought it anyway, hoping that at the price point and from a quality purveyor, it would be fine. It's not. The flavoring adds a petrochemical odor and flavor, and it is very disappointing.
Possibly it is fine if you've never had the real thing, but I previously purchased the real thing from this very store, so I know better.
The Spice House
We are sorry that your recent purchase of our truffle salt was not to your satisfaction. No changes have been made by our Italian truffle salt supplier, but our labeling now meets FDA guidelines.
We are happy to offer you a refund on you recent truffle salt purchase. Please contact us via email at email@example.com to begin that process.
—The Spice House Team