I order this spice set for a Christmas present. I was having trouble uploading my tracking for my package, so I contacted customer service. Less than 24 hours I had a reply and the gentleman seemed genuinely like he cared and wanted me to get the package. He made sure to personally track my package and make sure I got it delivered to me. I have never had such incredible customer service before. Along with that the spices were absolutely delicious and my gift was one of the best he had received this holiday! Thank you so much Spice House!